Frequently Asked Questions

No. None of the therapies at the clinic require a GP referral before attending.

This depends on your individual circumstances and the treatment received. A typical course of treatment is around 4–6 sessions, and your therapist will discuss likely treatment requirements during your first appointment.

Treatment frequency depends on the therapy, the severity of your condition, and how long it has been present. Acute conditions may require one or more appointments in the first week, followed by weekly sessions before gradually reducing as improvement occurs.

Yes. The therapies offered at the clinic can often complement conventional medical treatment. Your practitioner will advise you of any specific contraindications relevant to your situation.

As a general rule, the therapies offered at the clinic are not painful.

Yes. All therapists are fully qualified in their respective fields, are members of relevant professional bodies, and hold appropriate insurance.

Most therapies offered at the clinic are considered low risk. However, certain conditions such as pregnancy, cancer, or diabetes may require special consideration. Your therapist will discuss any relevant contraindications during your consultation.

Osteopathy can currently be claimed through many medical insurance providers, although a GP referral or signature may be required. Some other therapies may be claimable with a consultant referral. Please contact the clinic for the latest information.

Our preferred method of payment is BACS but we do take cash, cheques and card for all treatments. Debit and credit card payments are currently available for Osteopathy appointments.

Yes. The clinic has a large on-site car park, and additional on-road parking is available nearby.

Yes. Wendan Road is served by local bus routes, and the clinic is approximately a 15-minute walk from Newbury railway station.

The clinic is open from 8:00am to 7:00pm Monday to Friday and from 9:00am to 5:00pm on Saturdays. An answerphone service is available outside these hours.

Yes. Older children can use the waiting area with books and quiet activities. Facilities are also available for feeding babies and changing nappies.

Yes. Many of the therapies offered at the clinic are suitable for babies and young children.

Limited facilities are available. Please contact reception before your appointment so individual requirements can be discussed.

Yes. A waiting room is available with magazines, comics, toys, and reading material for both adults and children.